Return Policy

At Full Frontal Hair, impeccable quality and customer service are paramount in offering the best client experience. As a result, we are pleased to offer a seven (7) day return policy on unopened hair extensions and wigs with our namesake label attached and all original packaging in place. We are more than happy to accommodate returns and exchanges on hair extensions and stock wigs that have not been opened, worn or tampered with. 
Kindly send all return requests to customer support at support@fullfrontalhair.com for a Return Authorization Number. An RA# is required to submit a return. Without this authorization, the order may be returned at the sender’s expense. 
Every order undergoes a rigorous inspection process before shipping and in the event of a return. It is our primary focus to make sure you are completely satisfied. 
Merchandise must be in original resalable condition.
We will not accept any merchandise which has been used or altered (brushed, combed, picked, cut, removed from weft or otherwise processed) in any way.
Zip ties and tags must be intact. Any merchandise that is received without zip ties and tags will be returned to the client without an issue of a refund.
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Once your item(s) have been received at our facility, it will be examined thoroughly. If the product has been returned unused, in its original resalable condition, we will gladly issue a refund to the original form of payment. Your refund should appear in your account within 3 to 5 business days, subject to your bank’s processing time.